Our Principles/Key values - "SPINE"

We thought long and hard about what our key principles are and why. We are here to support and protect our clients, as well as growing and maturing together with each relationship we build. We are a reliable pillar of Insurance to trust and depend on. We steer and direct our clients on the best possible and dynamic route, given the conditions and network.

Service

We aim to respond to all correspondence within 24 hours. We will acknowledge all new business and we will provide initial feedback with our first reply.

Professionalism

We aim to provide the same level of professionalism to every account that we handle. We aim to represent the client in the best possible way by marketing the account with a comprehensive presentation, indication sheet or slip. We will have set process that we follow to minimise our risk, which will be to the betterment of the client.

Integrity

We will act with integrity, our reputation is worth more than anything you can obtain by deception. Our word is our bond. If all parties are on the same page this should hopefully maintain healthy relationships.

Navigation

We are here to navigate our clients towards the best option for them, bringing valuable advice or securing beneficial terms and conditions.

Efficiency

We will leverage both technology and working practises to be very efficient. We will be constantly looking at ways we can do more with less, along with making sure that our business model works for all stakeholders.

Our Principles: Information

Fenchurch Broking Limited (FCA No.938305) is an appointed representative of Bennett Gould & Partners Limited which is authorised and regulated by the Financial Conduct Authority (FCA No.306850). “Fenchurch Broking Limited, registered in England under company number 09621934 at 42 Mill Lane, Gerrards Cross, Buckinghamshire. England. UK. SL9 8DG”